FAQ
Why are you no longer offering cash in-store?
The past few years have been tumultuous for everyone, and the book industry is no exception. It’s taken this long for us to reopen our counters on a limited basis, and we are still working to rebuild our staff, our inventory, and our infrastructure. Due to these recent changes, we’ve elected to offer only credit at the counter. If you would prefer to receive cash, please use our online module.
Is there a limit on how many books I can bring?
We currently do not have a limit on the number of books or boxes customers can bring. Wait times may vary by location.
Do I need an appointment before I arrive?
Our used book buying counters are first come, first served. No appointments necessary.
Are there specific genres of books that you buy back during the year?
We buy for all of our sections, and for all of our stores, at each of our buying counters. What we buy on any given day changes based on our current inventory, sales trends, and (of course) what our customers bring to the table. A good rule of thumb is that the books you want most are the books we want most – after all, you’re our customer.
What else should I know before selling my books?
With few exceptions, we buy books in good condition.
A current government-issued photo ID is required.
We do not buy outdated textbooks or old encyclopedia sets.
If you're planning on bringing in several boxes, please arrive at least one hour before our buying tables close.
For collections of 1,000 books or more, please email [email protected] for details.
In-store buying decisions and offers may differ from online bids.
Additional questions can be directed via email to [email protected]